The two Non-Verbal communication skills that I need to improve upon are:
1) Facial expression
2) Movements and Gestures
1) FACIAL EXPRESSION: The slight adjustments in the proportion and position of facial muscle makes up an expression. Sometimes, it is difficult to judge the person mood by its facial expression in the first instance as the facial characteristics of every individual is different and unique.
Weakness and Action Plan: I have noticed that my facial expression while having a conversation is usually blank faced. As facial expressions depict a lot about the person, people perceive that I am not interested in the conversation or I am too arrogant. The best way to avoid being a ‘Poker Face’