Notes On Quality Management

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Project Quality Management: processes and that determine quality policies, objectives, and responsibilities to satisfy the needs of project.
Uses policies to implement quality management systems
Works to ensure PQM requirements are met and validated
Addresses the management and deliverables of project has the following processes:
Plan Quality Management:
Identifies quality requirements and standards for the project
Documenting how project will fulfill relevant quality requirements.
Benefit: provides guidance and direction on how quality will be managed
Perform Quality Assurance:
Making sure QC requirements are used based on QC measurements.
Benefit: facilitates the improvement of quality processes.
Control Quality: monitoring and recording results of quality activities to assess performance and recommend necessary changes.
Benefits: identify causes of poor quality and taking action to eliminate them.
Validating that project deliverables and work requirements specified by stakeholders

Project Human Resource Management
Processes that organize, manage, and lead the project team.
Project team: people with assigned roles and responsibilities and varied skills sets
Has the following processes:
Plan Human Resource Management:
Identifying and documenting project roles, responsibilities, skills, & relationships
Benefit: establishes project roles and responsibilities, organization charts, etc
Acquire Project Team:
Confirming human resource availability and obtaining the necessary team to complete project activities.
Benefit: outlines and guides the team’s responsibility assignment to obtain a successful team.
Develop Project Team:
Improving competencies, team member interaction, and overall team environment to enhance project performance.
Benefit: improves teamwork, motivates employees, improves overall project performance
Manage Project Team: tracking team members performance, providing feedback, resolving issues, and managing changes to optimize project performance.
Benefit influence team behavior, manages conflict, resolve issues, and appraises team member performance.

Project Procurement Management
Processes necessary to purchase or acquire products, services, or results needed from outside the project team. Organization can be either buyer or seller of the products, services, or results of a project.
Has the following processes:
Plan Procurement Management: documenting project procurement decisions, specifying the approach, and identifying potential sellers.
Benefit: determines whether to acquire outside support, what, when, how to acquire.
Conduct Procurement: obtaining seller responses, selecting a seller, and awarding a contract.
Benefit: provides alignment of internal and external stakeholder expectations through established agreement.
Control Procurement: managing procurement relationships, monitoring contact performance, and making changes and corrections
Benefit: ensures that the seller and buyer’s performance meets procurement requirements
Close Procurement: completing each project procurement.
Benefit: it documents agreements and related documentation for future reference.

Project management office: a office that standardizes and manages resources, methodologies, tools and equipments, techniques, etc.
Supportive role: provides consulting Controlling role: provides support and compliances
Directive role: directly managing the project. High degree of control

Project-based organizations: different organizational forms that perform temporary projects: a: can be an entire firm like communication, oil/gas b: can be construction multi-firm c: can be networks.
Competencies of project manager: a: knowledge: what he/she knows, about project
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