most prolific use of
technology to support employment interviewing has
involved the telephone (Schmidt and Rader, 1999). Yet
despite the popularity of telephone interviews, virtually no
*Address for correspondence: Joanne Silvester, Department of
Psychology, Goldsmiths College, University of London, Lewisham
Way, London, SE14 6NW, UK. Email: J.Silvester@gold.ac.uk
206
studies have investigated their comparability with face-toface employment interviews. It would seem that the very
‘normality’ of the…
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