The softer music faded briefly to a more serious tone while the agent had his back towards the camera facing the treacherous sea. The deliberate newer appeal had to be the answer when their purpose is to win over consumers who were victims to much worse and serious accidents like natural disasters. Not discrediting their normal witty commercials on damaged vehicles but State Farm couldn’t compare damaged cars to properties being absolutely obliterated, therefore, they couldn’t go with a sappy witty appeal. In order to win over victims in distress and to gain their trust, State Farm had to change their rhetoric and know when to use their Kairos effectively in succeeding of gaining the trust of these