systems can be broadly defined as the systematic approach to defining, measuring and reviewing the performance of individuals, teams and the organisation as a whole.
(Schultz, cited in Kumari & Malhotra 2012; Singh 2012). For the purpose of this analysis, the focus will be primarily on performance management of individuals. Despite the terms being commonly considered interchangeable, it is important to recognise that the performance appraisal serves as one element of the system as a whole, which…
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