The Glass Castle Essay

Submitted By gabbybrooke
Words: 1522
Pages: 7
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Italian restaurants- Olive Garden, Bravo, Carrabba’s Italian Grill
Carrabba’s Italian Restaurant/ Bravo: Entry level and upper level jobs- host, bartender, server, head wait server, line cook, assistant kitchen manager, car-side carry out server, trainer, dishwasher, busser, prep cook, general manager
Olive Garden: Team member, Host- Welcomes and entertains guests in a warm, friendly manner to provide a positive first impression of service. Works with team members in delivering a genuine Italian dining experience, Bartender- Provides fast, friendly and efficient service and suggests menu and beverage items to ensure a genuine Italian dining experience for all guests, Server/sales person- Gives each guest a genuine, personalized Italian dining experience while also providing fast, efficient service, Line cook- Follows standardized recipes when preparing orders. Broils, grills, fries, and/or sautes food while following proper food handling and sanitation procedures. Ensures that all items on an order are completed at the same time, are visually appealing, and delivered hot in the window, preparation/production/back up- Prepares food items necessary to meet daily business needs by thawing, baking, portioning, breading, and preparing produce and proteins. Cooks food to make it great tasting and visually appealing by following standardized recipes. Alley coordinator- Coordinates delivery of attractive, great tasting Italian food at the proper temperature and time to all guests. Checks and garnishes plates from the line and ensures food is correct, cooked properly, and ready to serve, Server assistant/busser- Ensures that the dining room, lobby and service areas are clean, stocked, and visually appealing. Works with managers and team members to provide smooth operation of the restaurant, Utility/dish machine operator- Cleans dining items and all restaurant areas to provide a sanitized and visually pleasing restaurant to guests and team members. Performs as a team member to provide a safe and hazard-free work environment. Performs maintenance on equipment to ensure proper performance and minimize repair costs.
Management opportunities-Service manager- Our Service Managers are responsible for ensuring 100% Guest Delight, which in turn, results in guests’ recommending Olive Garden to their friends. They’re focused on delivering fresh, high quality, Italian food, complemented by a great glass of wine in a comfortable home-like and Italian setting. Service Managers create an atmosphere in the restaurant that builds energy, vitality, and fun, generating excellent service ratings and positive "word of mouth." Additional responsibilities include: Selecting and retaining highly skilled service-oriented employees; modeling and upholding the Olive Garden principles; motivating and retaining employees by providing ongoing training and development; regularly measuring and evaluating service levels and standards using guest and employee feedback; developing plans for continuous improvement. Culinary manager- This role provides leadership in the preparation of fresh, high quality, Italian food complemented by a great glass of wine. Our Culinary Managers guarantee consistent planning, production, preparation, and prompt delivery of hot food, and foster energy, teamwork, and excitement within the kitchen to ensure excellent food taste and temperature ratings. Additional responsibilities include: Ensuring efficient and successful execution of all culinary initiatives; selecting and training highly skilled culinary employees; motivating and retaining employees by providing ongoing training and development; continually developing culinary employees’ cooking, food preparation, food safety, food and wine pairing and sanitation skills to ensure the delivery of great tasting, piping hot food. Sales manager- Our Sales Managers are regarded as their restaurant's wine and alcohol beverage expert, and are responsible for delighting each guest with a
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