friends, they are her subordinates, she always works at the ticket counter, and is friendly with the customers, keeping them coming back to her airline next time they fly.
o Participative—she works on the floor with her subordinates, she knows the tasks and issues they go through every day, and understand the delays that happen on the airlines.
o Achievement-oriented—she sets goals for herself and her other co-workers, to keep the ticket lines and security lines moving to allow for less passenger…
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