Unit 4 P4 Health And Social Care

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Strategic management: This involves the continuous process of improving business performance through goal setting and objectives to the staff. When a strategic plan is implemented, it often results in changes within the organisation and can create barriers if the vision or desired outcome is not conveyed clearly to the team. Managers are therefore advised to communicate the changes to their team members in a clear and effective manner and to offer opportunities for discussions and answering questions.

Managing individuals/performance management: A business relies on staff to perform well in their job to positively impact business performance. However, each individual works to their own strengths and this differs; some may be more hardworking …show more content…
When putting together a team, motivating staff and effective communication creates a harmonious and collaborative environment for the team members. Poor communication and lack of direction can cause friction and conflict between team members. Some team members may also require more support in some tasks than others. Conflict management and inclusive leadership are essential skills for a leader to have in order to manage teams effectively.

Managing change: Change is a constant in the health & social care sector and this can be due to staff turnover, new policies and regulations or a pandemic!

Change can cause anxiety, which can result in poor staff performance or reduction in staff morale, which then becomes a barrier to strategic business performance. As above in strategic management, managers are encouraged to communicate effectively with staff so they understand the need for change.

As can be seen in this diagram, John Kotter’s model outlines the eight steps to successful change, starting with the identifying the problem, and culminating in a reflective evaluation of the decisions

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