Essay on USAA System

Submitted By Marial35
Words: 1458
Pages: 6
Open Document
USAA Systems
Business Information Systems BIS/320
May 12, 2014
Denis Booker

Operating and Applications systems can be used in multiple ways to help a business accomplish strategic goals. At United Services Automobile Association (USAA), the key usage of the operating system is to read and write information and store data. The main programs used are Microsoft Windows 7. Applications include Microsoft Word, Excel and Power point. This is not surprising as it is said that 95 percent of business use windows of some kind. Within Windows, a user will see applications such as Microsoft (MI) Office, MS Word, MS Excel, MS Access and MS Power point. These featured programs allow the user to create professional documents. Additionally, Word can help users create professional documentation to help facilitate business decisions (i.e. disclosure letters, and banking contracts). Excel is used to help the business make analytical solutions and prototypes such as executive dashboards while MS PowerPoint can be used to present graphical interpretations of the data analyzed in MS Excel. USAA also uses a Vertical- Market application it serves a need of a specific industry (Kroenke, D. (2012 pg.83). The one that is used by USAA is Statistical Analysis Systems (SAS) and SAP Business Objects. USAA uses both programs to query the database to help identify leading indicators that explain performance results. Often, USAA determines that it would be smarter to create one of kind applications vs, purchasing vendor software. A good example is a program called “Portal.” This application enables employees to quickly analyze customer information, launch applications, and coaches the employee when cross selling products. All of these applications and programs help USAA better serve their customers and give feedback of what they need. This paper will in depth information about application and software usage, computer hardware and functionality needed to conduct business at USAA. As an added bonus this paper provides a tangible example of how a document is created using an MS Application and describes horizontally, vertical, and one of kind software in detail. Without Microsoft (MS) Windows 7 serving as the main operating system at United Service Automobile Association (USAA) computers, hardware and software applications would be useless. An operating system is the “brain” of a computer that enables hardware and software applications to be used (i.e. keyboard, mouse, MS Word). Also, employees regularly multi-task while using multiple software applications at once. As a language interpreter, the operating system is needed to communicate needs from the application to the user. Additionally, it enables flexibility, and allows timely performance that helps the business quickly meet its operational goals. In order to be competitive in the banking and insurance industry, company’s must find ways to effectively market customers. USAA has several marketing channels to target customers which include e-mail, social media, digital media and the phone channel. The company measures the effectiveness of a marketing channel by analyzing customer response, and product acquisition data. When the data feeds into the main data base, analyst is tasked with analyzing thousands of marketing campaigns so they can determine how to best optimize their marketing budgets and increase return on investment. In addition to measuring acquired products, and responses they will need to analyze dimensions such as customer demographics, age bands, tenure and much more. Because this is considered “big data,” the most efficient software application used to analyze results is Statistical Application System (SAS). This tool allows users to access close to real time data directly from the main data base using SQL code. This enables the business to make strategic decisions to ensure the company is meeting product goals. For example, if a marketing
Show More

Related Documents: Essay on USAA System

Usaa Case Analysis Essay

Case Analysis: USAA Question: Is USAA a typical insurance company? List all reasons supporting your answer. When USAA started in 1922, they were a property and casualty insurance company however, with time they expanded their services to their members and became a financial institution. Their objective when starting the company was to provide auto insurance to military officers. In 1988, they owned 32 wholly-owned subsidiaries. Their main scope remained property and casualty insurance with…

Words 1016 - Pages 5

Essay about Supply Chain Analytics

xx% 3. Quizzes xx% 4. Team presentation xx% 5. Final Project xx% 6. Other xx% TOTAL 100% Please note that assignments in this class may be submitted to www.turnitin.com, a web-based anti-plagiarism system, for an evaluation of their originality. Course Schedule (Sample) Week Subject Assignment Due 1 Orientation Week Overall structure of course including description of three types of assignments: 1) individual cases to illustrate elements…

Words 842 - Pages 4

Questions On Marketing

CHAPTER 1 An Overview of Marketing From: Marketing 28098_ch01_ptg01.indd 2 1/11/11 10:06:49 AM Learning Outcomes LO 1 LO 2 LO 3 LO 4 Define the term marketing 3–4 Describe four marketing management philosophies 4–7 Discuss the differences between sales and market orientations 7–12 Describe several reasons for studying marketing 12–13 “Marketing is too important to be left only to the marketing department.” —David Packard LO 1 A FTER YO U FIN IS H T HIS C H A PTE R…

Words 7895 - Pages 32

A Note On A Car Accident

already know insurance companies take forever n a day trying to pay us. It’s cool though, just means Imma get me a new car soon. Well bro, Imma get at you lata. Let me see if I can rent a car 1st, if not I’ll be hitting you up soon. (Formal Letter) USAA Auto Insurance Claim 3781 South Ft. Hood, St Killeen, TX 76543 To whom it may concern, On September 13, 2012, I was involved in a car accident. My 2011 Nissan Altima was hit as I attempted to cross an intersection. While driving on Fifth Avenue…

Words 807 - Pages 4

Distracted Driving Research Paper

Children's Hospital at the University of Michigan has created an acronym to remind drivers of safe practices called S-M-A-R-T. S stands for stay focused on driving. This means staying away from distractions such as phones, the radio, or car play systems, not using any other technology, and keeping eyes on the road at all times. M stands for make preparations before driving. The driver should be completely comfortable, seatbelt on, music, and air conditioning ready to go before driving. A stands for…

Words 1106 - Pages 5

Essay about Student Choices

Answer for Case 1A: Trader Joe’s 1. How does Trader Joe’s design jobs for increased job satisfaction and higher performance? Job satisfaction has positive relationship with higher performance. The satisfied employees will produce organizational citizenship behaviors which will impact on the higher performance workforce. Trader Joe’s has designed jobs to increase job satisfaction by showing appreciation in providing more benefits to their employees than other chain grocers. Trader Joe’s provide…

Words 1711 - Pages 7

Essay about Investment and Case Study Class

FIN 397.1: INVESTMENT THEORY AND PRACTICE Spring 2015 Sections: #03565 (MW 8:00-9:30 am) and #03570 (MW 9:30-11:00 am) Professor: Office: Keith C. Brown CBA 6.256 Voice Mail: 512-471-6520 Course Website: via Canvas Office Hours: MW 11:00 am– 12:30 pm or by appointment E-Mail: keith.brown@mccombs.utexas.edu Teaching Assistant: Adam Winegar (Office: CBA 5.334N ; Office Hours: TTh 2:00-3:00 pm) Objective: To become a successful investor, an individual must command a considerable amount of financial…

Words 5860 - Pages 24

MGMT Exam2 Essay

that too great an emphasis on the technical system in the manner of scientific management or too great an emphasis on the social system in the manner of human relations will lead to poor job design. Sociotechnical theory and application of job design developed from studies undertaken in English coal mines from 1948 to 1958. 80 The studies became widely publicized for demonstrating the interrelationship between the social system and the technical system of organizations. There’s no contradiction between…

Words 6617 - Pages 27

Goals for the Common Good Essay

adults can be considered healthy, based on risk factor data from the Centers for Disease Control and Prevention, and more than 49 million Americans lack even basic health insurance. Our nation can’t accept these conditions. We need to challenge our systems—to create opportunities for a better life for everyone. To move more aggressively in this direction, United Way drew on research and sought input from a broad range of partners to gauge where progress has—and has not—been made over the last 10 years…

Words 8090 - Pages 33

A Targeted RNA Interference Screen Reveals That Regulate Herpesviral Gene Expression

Herpesviral Gene Expression Hyung Suk Oh,a Kevin F. Bryant,a Thomas J. F. Nieland,b Aprotim Mazumder,c Mukta Bagul,b Mark Bathe,b,c David E. Root,b David M. Knipea Department of Microbiology and Immunobiology, Harvard Medical School, Boston, Massachusetts, USAa; Broad Institute of Massachusetts Institute of Technology and Harvard, Cambridge, Massachusetts, USAb; Department of Biological Engineering and Center for Environmental Health Sciences, Laboratory for Computational Biology & Biophysics, Massachusetts…

Words 9058 - Pages 37