Chapter 1: Key Words
Interpersonal communication- Using symbols to represent ideas in order to share meanings and create a personal bond between people
Dynamic process
Consequential
Irreversible
Imperfect
Impersonal communication- Using symbols to represent ideas in a manner that ignores personal qualities of the people involved in the interaction
Communication skills- The ability to create symbols and perform behaviors that are clear, appropriate, satisfying, effective, efficient, and…
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