Workplace Communication Comparison
Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such.
Written communication method
Purpose in the workplace
Technical or expository writing
Why the classification was chosen
To send the message for work.
Expository writing
E-mail is personal, it needs an explanation for the purpose of sending
Memo
Quick note for about the purpose
Expository writing
I think memo is personal too, it does not need detail, but some explanation.
Letter
Usually, sending some important message, news, or update.
Expository writing.
Letter can be both I think, but in most of the case, it is expository, because it does explain reader what will happen or selling.
Manual
To tell reader what is the feature of the product, and explain them.
Technical
It is technical because it is written for purpose that can help reader to use their product or features.
Website
It is online place where every document can be in one place.
Technical and expository writing.
Website can be both, because there can be multiple documents in one website.
Other- text message
To send quick message to certain person. technical It is technical because it is usually short message which tell people how to do something.
Answer the following questions:
What is the most common form of written communication in your workplace or in a workplace with which you are familiar? Is expository writing or technical writing the most common form of written communication in this workplace? Who is responsible for most of the technical writing in this workplace?
I am currently working in restaurant, it is hard to say there is a lot of writing involve, but it is mostly expository, because most of the writing is explanation of the food or drink.
What are some common issues you have seen