Organizational communication involves formal and informal communications throughout an organization. This branch of communications considers an organization's communications to employees, with employees and from employees to upper management. When a business or organization does not establish …show more content…
Although some communication barriers may not be easy to overcome especially those that are perceptual or emotional ,most of others can be solved if they are addressed properly and these include the following;
A "closed door" approach or a business culture where only the very few get the whole story can lead to problems in communications, and developing an honest and open line of discussion can help improve the situation. Therefore, to solve the problem of non-responsiveness to employees which brings about a lack of trust, building an atmosphere of transparency, where leadership provides details behind decisions, can improve communications, even where trust has been fractured. Management can take steps to open up communications by providing an honest opportunity for staff, customers or shareholders to discuss business operations candidly with the possibility of change to occur based on that discussion. Also organizations can organize unofficial activities such that employees get to interact with their managers on a social basis to break the tension which will make working together and communication easier .
Secondly , to solve the barrier of use of a wrong communication channel, Regardless of the scenario, companies must carefully consider what channel will be used to reduce confusion, increase clarity and ensure uniformed