Assistant Manager Essay

Submitted By Nafasi63
Words: 843
Pages: 4
Open Document
Page 1 of 4

ROLE PROFILE & PERSON SPECIFICATION

ASSISTANT MANAGER

1. RESPONSIBLE TO: General Manager
2. ROLE OVERVIEW:
•





•

A Assistant Manager is responsible for the overall leadership and management of a service area. Examples of service areas include :
Operations,
Front of house/ reception
Sales, customer service, and service delivery
Sports courses and development
Fitness services.
Key responsibilities are the management and development of staff, budget management, setting and achieving targets, designing/implementing quality systems, health and safety procedures, and communicating with colleagues and key stakeholders. 3. SPECIFICALLY
3.1
•

•
•
•
•
•
•
•
•
•
•

•

Principle Responsibilities
Leading, managing and organising all aspects of the service area’s operations, ensuring they are carried out efficiently and economically within agreed policies and procedures. Being accountable for service area performance, including preparing and monitoring service area budgets, income targets and business plans.
Ensuring all organisational, statutory and non-statutory health and safety requirements are met.
Providing visible leadership to all service area staff, ensuring they are motivated and operate at high levels of both performance and efficiency.
Ensuring all members of the service team are effectively supervised and that all people management procedures are effectively operated within the team.
Ensuring that all staff are aware of developments, policies, practices and procedures through regular and effective communication processes.
Taking responsibility for the mentoring and development of service area staff.
Ensuring the highest quality standards of customer care and service delivery are achieved within the service area.
Continually monitoring and reviewing the standards achieved, taking appropriate action to rectify adverse trends identified through audit or other mechanisms.
Developing and maintaining effective relationships within the organisation and with key stakeholders. Acting as Centre or Duty Manager as required, supervising operational shifts and carrying out any other duties as required commensurate with the post’s level of responsibility. Taking part in appropriate continuing professional development.

Page 2 of 4

3.2
•
•

3.3
•
•

Personal Development
Fully participate and engage in Management Training and on-going assessment of personal performance.
Keep abreast of current trends and developments within the leisure, health and fitness industry; discuss your own training and development needs with your General Manager as appropriate.
Other
To act in accordance with, and actively promote all GLL policies and standards.
To undertake any other duties commensurate with the post’s level of responsibility

4. KEY WORKING RELATIONSHIPS
•
•
•
•
•
•

General Manager overall performance of the centre / centres and line management support Centre Teams including Duty Managers, Supervisors, Leisure Assistants, Customer
Service Advisors and Fitness Instructors
Business Sales Support Manager on attracting and retaining customers; driving sales; promotional campaigns
Community Sports Officer on outreach and community issues
Technical Officer on building and technical issues
There will also be close working relationships with colleagues in all of the Departments within Middlegate House.

5. PERSON SPECIFICATION
THE AIM OF GLL IS TO RECRUIT PEOPLE NOT JUST FOR JOBS BUT FOR LONG
TERM CAREERS. WE WANT “BETTER PEOPLE” WITH THE RIGHT GLL
BEHAVIOURS TO SUPPORT OUR BUSINESS AND WHO WILL GROW WITH US AND
“ACHIEVE MORE”
FOR THESE REASONS, WE LOOK FOR EVIDENCE OF THE FOLLOWING
BEHAVIOURS IN ALL POTENTIAL AND EXISTING STAFF LOOKING FOR
APPOINTMENTS OR PROMOTIONS:
PASSIONATE
• Demonstrates self-belief
•

Shows integrity

•

Is committed to service excellence

•

Cares about customers, colleagues and our social agenda

ACTIVE
• Is continuously developing
•

Is results driven

Page 3 of 4

•

Has a positive ‘can-do’ attitude
Show More

Related Documents: Assistant Manager Essay

Essay on Management: Employment and Assistant Store Manager

(3) (4) (5) Exit Current Workforce Previous year (1) Store associate 8,500 4505 510 0 0 0 3485 (2) Shift leader 1,200 0 600 192 0 0 408 (3) Department manager 850 0 0 493 102 0 255 (4) Assistant store manager 150 0 0 9 69 12 60 (5) Store manager 50 0 0 0 0 33 17 Gap analysis Next year (projected) (1) (2) (3) (4) (5) Year end total (column sum) 4505 1110 694 171 45 External hires needed…

Words 488 - Pages 2

Hotel Personnel Essay example

provided to the guests. SHORE EXCURSION MANAGER Primarily responsible for the promotion, operation and balancing of the shore excursion sales system as well as contacting tour operators to coordinate the tours and tour counts. Responsible to resolve tour complaints and rent snorkel equipment. INFORMATION SYSTEMS MANAGER Better known as I/S Manager, this position is responsible for the maintenance of virtually all computer systems onboard. I/S Manager troubleshoots and repairs any problems…

Words 1229 - Pages 5

about me Essay

This is me with another company. Because of the importance of the plant manager position, Dynamo Industries has used several expensive selection devices. These devices are detailed below. After a thorough recruitment effort (both within and outside the company) and some initial screening, the list of job candidates has been reduced to eight names. Exhibit 2 contains information on each of the eight candidates. Dynamo Industries does not have an established philosophy for filling job openings…

Words 752 - Pages 4

6603 Final Paper Revised

the next step in their career. As an external hire into Wal-Mart’s Assistant Management program, I understand how vital it is to improve Wal-Mart’s trainee program to a more hands on approach where trainees have an opportunity to learn solutions to work related situations that will better assist them into their new role. Wal-Mart Assistant Store Managers play a vital role in the overall success of the company's goal. Assistant Managers responsibilities includes; review and incorporate all correspondence…

Words 1647 - Pages 7

Explain The Main Employability, Personal And Communication Skills Required When Applying For A Specific Job Role

communication skills required when applying for an assistant manager role within my chosen organization which is Superdrug. As a candidate, having the right set of skills in order to fulfil my role, will put me in a better position and by identifying the skills, this would establish sets of skills that are vital in the workplace or for an interview. Personal skills like being diplomatic, tactical and courteous goes hand in hand as an assistant manager as I need to create a working environment that is…

Words 811 - Pages 4

Essay about Christine Tiernan Quantitative Homework

turnover (exit) rates. Sales Department (Full-time) 50% of the sales department stayed the same it was no changes 10% of the full-time transferred to a part-time position 5% of the full-time was promoted to an Assistant Sales Manager 0% of the full-time was promoted to Regional Sales Manager 35% exited the organization Summary: The Company has a lot of employees that stayed in their present position. Either individuals got demoted or decide to go to part time positions. The small amount that advanced…

Words 722 - Pages 3

Nursing Assistant Case Study

that occurred was a Nursing Assistant went to give a patient a bed bath and the patient reported the she was itchy. As a result, the Nursing Assistant reported the patient's problem to the Nurse. The Nurse replied that she was to occupied with her other patients and handed the Nursing Assistant a bottle of Benadryl to administer to the the patient. Without hesitation the Nursing Assistant administered the medication to the patient. Later on in the day the Nurse Manager was doing rounds and asked the…

Words 707 - Pages 3

Roles And Responsibilities Of A Dream Job: Bank Accountant

of financial statements. Career Step: Assistant Branch Manager Salary: $38,000/year Minimum time in this job: 7 years Roles and Responsibilities: 1.An Assistant branch manager positions are found in industries including lodging, sales, food service and banking. Assistant branch managers have many responsibilities, but their position holds the potential for a promotion to branch manager. The education, pay and benefits for assistant branch managers vary from job to job, but the duties are…

Words 441 - Pages 2

Pharmasim Case Summary

Pharmasim Case Summary Author Name: University Name: The company consists of 3 divisions: Consumer Products This group is responsible for handling a number of packaged goods which includes shampoo, laundry detergents and bar soaps. International This division is responsible for the distribution of company’s products on an international scale & has an impressive presence in European market. Pharmaceuticals This division’s core responsibility is marketing and production of OTC & ethical medicines…

Words 296 - Pages 2

Sex and Lies Essay

Summary of Skills Assistant Manager Skills Computer Skills Excellent Math Skills (cashier) Great Provider of Customer Service Sales Associate Training and skills Hostess Training Skills Cooperative Team Member Extremely Organized Dedicated Extremely Attentive to Details Quick Learner Experience -Foot Action (SHOE WAREHOUSE) - Retail/ Assistant Manager (TRANING) Duties Running the Floor I have lots of experience with Computer Inventory Skills, and Cashier Drawer Skills, counting…

Words 314 - Pages 2