Another benefit is that it decrease complaints filed against …show more content…
Body cameras have elevated agencies’ abilities to improve tactics, communication, and customer service among other areas, by using the footage to provide scenario-based training to newer officers and identify areas in which more or improved training is needed. Footage also allows command staff to identify questionable or abusive behavior so that it can be addressed, corrected, or otherwise handled before the problem grows worse. Evidence provided by the cameras is also used to identify wide-reaching structural problems within a department, which can lead to revising training, policies, and protocols. Chief of Police Hassan Aden of Greenville shared a story in which in he said a local community alleged their town had a problem with racial profiling. “We went back and looked at the footage from these officers’ body-worn cameras and found that there was indeed a pattern of using flimsy probable cause when making stops. However, we determined that it was a training problem and immediately changed the relevant training protocols. The organization that had raised the complaint was happy with the outcome. They appreciated that we had the body-worn camera footage, that the officer's’ behavior was investigated, and that we used the video to help us improve.” (Aden