Wiley (2012:2) identifies employee engagement as: 'The extent to which employees are motivated to contribute to organisational success, and are willing to apply discretionary effort to accomplishing tasks important to the achievement of organisational goals'. In contrast to this Swarnalatha and Prasanna (2013:52) claim that: 'Employee Engagement is a measurable degree of an employee's positive or negative emotional attachment to their job, colleagues and organisation that profoundly influences their willingness to learn and perform is at work'. This description opposes that engagement is distinctively diverse from employee motivation, organisational culture and employee …show more content…
A information and agreement give both employees and the employer an opportunity to communicate and exchange views and ideas one has, discuss problems and consider developments (Ceridian, 2012). Since this regulation has been out it is essential that organisations have effective engagement with its employees. Particularly for the relationship between a individual employee and their line manager, it is important for a companies to go the extra mile with their employees in order to obey legislations.
CIPD (2010) claims that: 'managers are more engaged than non-managers. Women are more engaged than men. Full-time employees are engaged more than part-time employees and older workers are more engaged then younger workers.' One of the requirements organisations need to fulfil for the purpose of achieving better organisational performance is creating an engaged workforce, by engaging different types employees by the set of an individual needs. For instance employee's needs can vary between generations. Using the example of the theory of Generation Y people ages between 1977 and 1991, these employees have very high expectations, in order to engage this generation there is a need for their opinions to be heard and