Health And Social Care Level 3 Unit 1

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Unit 1: Development Communications in Health and Social Care
Assignment 1: Communication is as easy as ABC

Different contexts & situations
One-to-one communication: One-to-one is two people communicate with each other. There are no group parties, just two contributors. For example, a doctor speaking with a patient, face to face, with no one else listening or involved in the conversation. This method of communication is effective because it allows vital information to be given either to or from the service user about their condition. One-to-one allows the service user or one of their relatives to express their concerns quickly and clearly so any worries can be put to rest as soon as possible. Using ‘open questions’ (questions that require
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