Medical Assistant Case Summary

Words: 266
Pages: 2

Some of the paradoxes seen in this case scenario is among the behaviors of the physicians and medical assistants. The physician run practice seems to be run by the support staff. The behavior of the physicians, such as arriving to work late and complaining about support staff, does not embody what a leader should be displaying. The dismissal of the plea for help from the new staff member further reinforces with other staff members that this is an acceptable action. Medical assistants are also not performing their responsibilities such demands that a NP sees a patient without being properly obtaining vitals and rooming the patient. The lack of leadership and teamwork in this practice continues to promote poor behavior by staff members towards