Medical Field Observation Paper

Words: 795
Pages: 4
Open Document
It’s normal to go to the clinic and just “go through the motions” only concerned about being seen for the issue, not paying much attention to anything. Going to the clinic and observing customer service really gave me a chance to look at the customer side, not just the patient side. I observed some great things, and experienced some not so great things. This will help me to not only help clinic’s know the issues (or great things!) and let them know about them, but also provide better customer service in my scope of practice when I get into the medical field.
First impressions are very important. It is said that you form opinions based on first impressions within the first five seconds. Having a clean, well lit lobby area is a suitable example of good customer service. Imagine walking into a healthcare setting where people go to get better, and having the floors dirty, dim lighting, and soiled counters. You more than likely wouldn’t feel very confident in the clinic’s ability to treat …show more content…
I was pleased that I didn’t have any complaints, and everything seemed to be going fine. I ran into an issue when I was in the waiting room for over an hour and a half. Luckily, I had my Mom there with me so it wasn’t too terrible waiting. I ended up going up to the receptionist desk twice to ask about my appointment. The first time, they said they would check and I never heard anything back. When I went up the second time, she apologized and went to check on the doctor. Unfortunately there was an emergency my Doctor had to attend to. They gave me the option of rescheduling or seeing another Doctor. If there was an emergency and the Doctor couldn’t get to their scheduled appointments, they should have told me at check in, or told me as soon as they found out if I had already checked in. This would have avoided me waiting over an hour and a half before coming to a solution. I ended up seeing another doctor, and the service was
Show More

Related Documents: Medical Field Observation Paper

Electronic Health Record Analysis

healthcare setting medical records systems, computerized delivery of health care, patient care, information management, medical record linkage, confidentiality, and policy making are all things that come to mind when we think of electronic health record (Terry, 2005). Along with discussing the electronic health record system, SNOMED CT and LOINC will also be discussed due to it’s importance in the medical setting when communicating with other medical professionals. Throughout this paper the electronic…

Words 543 - Pages 3

Solitary Confinement Research Paper

The discussions, observations, and findings from peer reviews within the topic of solitary confinement possibly leading to mental illness will be introduced. This information will consist of elements of the criminal justice system, prisons, mental illness, behavior observations and evidence found within these reviews on how solitary confinement may relate to mental illness. The purpose of this proposal is to see if solitary confinement is causation for mental illness. The observations made within this…

Words 1289 - Pages 6

Coding Professional Essay

There are many jobs that a Health Information Technician can do. The one that really interests me is the Coding Professional. This paper will go over the responsibilities, skills and why taking Management of Health Information services class will be useful in persuing that career. A coding professional would be the right job for me because I enjoy coding. It is something that I am really good at and enjoy doing. The coding professional is responsible for conducting ongoing record audits to verify…

Words 508 - Pages 3

Edward Jenner Research Paper

He continued his study of wildlife and followed any new developments in medical science in his spear time. After his wife died in 1815, Jenner rarely left Berkeley and visited London less often. He continued his studies in natural history and completed a paper on birds’ migration which was published after his death. His paper showed that birds migrate into England in the summer for reproduction and that the ovaries of the female and testes of a male…

Words 1896 - Pages 8

NURSING PAPER Aug 8 2014 Mom Fixed

Violation of The Honor Code and Ethical Practice in Nursing Brittanie Wood ECPI University Abstract This paper explores the effects of academic dishonesty and violations of the Honor Code in the school of nursing. It reviews the importance of ethics and ethical behaviors in the nursing profession. There will be an evaluation of the Honor Code and a discussion as to why it is important to both students and nurses. A breakdown of the Code of Ethics will be discussed along with issues and concerns…

Words 1933 - Pages 8

Obsessive-Compulsive Disorder Essay

brain of the child for the purpose that education and learning could be more successful. Charles Darwin is credited with leading the first study of developmental psychology. In 1877, he wrote a short paper itemizing the development of natural forms of communication based on scientific observations of his infant son, Doddy. The rise of developmental psychology as a specific subject can be traced back to 1882, when a German physiologist, Wilhelm Preyer, published a book entitled “Mind of the Child”…

Words 495 - Pages 2

Scholarly Papers

------------------------------------------------- Scholarly paper In academic publishing, a paper is an academic work that is usually published in an academic journal. It contains original research results or reviews existing results. Such a paper, also called an article, will only be considered valid if it undergoes a process of peer review by one or more referees (who are academics in the same field) who check that the content of the paper is suitable for publication in the journal. A paper may undergo a series of reviews…

Words 1261 - Pages 6

Res/351 Week 3 Individual Assignment

study is a crucial aspect when it comes to identify a particular issue which does not always involve science even through the comparison is like science. For example: Artistic research; Geographical research; Historical research; Legal research; Medical research; scientific research; Space research. Research allows us to evaluate through two distinct types, primary research, is the collection of data that do not already exist, and secondary research, and is a summary, collation and/or synthesis of…

Words 598 - Pages 3

Essay about Nursing/Medicine Research Report Critique

Communication Outcomes in Traditional versus Simulation Strategies in Nursing and Medical Students Khaoula Louati University of Athabasca Introduction The purpose of research in nursing and medicine is to acquire knowledge that would improve nursing and medical practices. The research paper that will be critiqued is “Comparison of Communication Outcomes in Traditional versus Simulation Strategies in Nursing and Medical Students”. The aim of this critique is to evaluate the Substantive and Theoretical…

Words 2280 - Pages 10

Artificial Intelligence and Electronic Medical Records Essay

McGovern English 122 4 May 2015 Paper 3 Recent advancements in artificial intelligence have proved to be very beneficial, especially in assisting doctors in making medical decisions regarding patient health. Medical practitioners are faced with the challenge of collecting and analyzing large amounts of patient data and then utilizing applicable knowledge to solve complex patient problems. Combining artificial intelligence with human clinicians in the medical field facilitates doctors in developing…

Words 1614 - Pages 7