Root Cause Analysis Paper

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The assignment will discuss a conflict I had a work. Along with the detailed story of the events that transpired, I will include the steps I took to resolve the issue. In addition, I will include the critical analysis tool I used which is the Root Cause Analysis.

My experience at the workplace when I started working was easygoing and quiet but gradually the department I was in expected more from me after a few weeks of working. I was expected to master my duties and responsibilities overnight and there was no one to train me. There were two individuals who were adding pressure on me during the meetings by challenging my reports. I thought to myself, I have been under pressure many times before, so I know how to maintain my composure when I …show more content…
The co-worker questions me aggressively during meetings and makes me feel uncomfortable.

Step Two: Collect Data

· What proof do you have that the problem exists? Most meetings I am required to do a presentation and the co-workers challenge my reports.

· How long has the problem existed? The first few weeks after I was hired.

· What is the impact of the problem? The impact I was having was feeling inadequate for the job and it was beginning to create insecurity. I was no longer looking forward to the meetings because I felt uncomfortable.

Step Three: Identify Possible Causal Factors

· What sequence of events leads to the problem? The possible causes are the following, the co-workers might be trying to help me by giving me feedback but I am taking it personal. The co-workers might me going through something personal and it is affecting their working attitude.

Step Four: Identify the Root Cause(s)

· Why does the causal factor exist? Out of the possible reasons I think it is a combination of their way of helping me but it is possible it also might personal issues at home and it is affecting their work

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