What is the difference between a'smart' and a'smart'? If statutory organisations are involved, ensure that confidentiality and legal issues are fully understood and discussed. Again, being transparent in this area will allow your role to remain clear. 7. If in doubt about the possibility of serious related issues (such as abuse) provide referral and advice contact details so the client can find out more from support agencies. In such cases often the victim tries to protect the perpetrator as they feel ashamed, the coach can only guide them by giving information but its the client that needs to go and get support by their own free will. 8. What is the difference between a.. Ensure the client has a realistic understanding of what you can do to support them and that other professionals involved are not mislead as to your role or declared intention. Being open and honest with the client and the professional will allow you to remain within your professional boundaries, we can help but we cant cure but we can help relieve symptoms that are causing the flare, if any other belief is in force an open letter may be needed to be given to the clients Dr as to clear up any false