Use the same grading scale you are evaluated by: A, B, C, D, F. Provide your reasoning for assigning them the grade you did. Ulta’s code of conduct is a very thorough document that ensures that if employees don’t adhere to their code of conduct, they will be terminated. There’s even an ethics hotline number that customers can call to place a complaint. They also offer the phone number to the chief complaint officer. This shows that Ulta values their customers' experience when shopping at Ulta. They recently launched a program called “MUSE” to run their business off more renewable energy, putting fifty-million-dollars into the program. Ulta is putting the money and effort into making the world a more sustainable place. Based on their code of conduct, Ulta deserves an A, however, there are things that the public eye does not see. Their code of conduct can sound amazing and thought out, but the public does not know every manager and if they adhere to the ethical code of conduct or not. The grade I gave Ulta is only the reflection of their code of conduct document and actions from the MUSE project, but not including anything the public does not …show more content…
Are there forces at work in that industry that make it easier or harder to be ethical? The beauty industry is a very competitive industry. Especially for Ulta Beauty, as it is a main makeup retail competitor alongside Sephora and Sally’s Beauty Supply. In makeup production, there is makeup produced to be cruelty free and not cruelty free. Ulta sells all kinds of mainstream makeup brands that are cruelty-free and not. Ulta is not responsible for producing these makeup products but chooses to sell non cruelty free products. Customers can pick and choose which one they want according to their ethical needs. The makeup industry is also very wasteful as makeup expires after six months to 12 months. The public has a decently good understanding of how wasteful Ulta Beauty is with throwing out their makeup. There are all kinds of dumpster diving videos at Ulta showcasing hundreds of products being thrown out due to the expiration dates or products breaking in shipment. However, they cannot sell expired makeup, but the ethical economic factor still is in place. Being in the beauty industry makes it easier to be ethical because customers have multiple options when it comes to choosing which makeup brand to buy. Having those options enables consumers to choose which company they want to support ethically. Are there external factors (public opinion, social norms, attitudes, values)