Unit 1 Health And Social Care P2

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The role of effective communication and interpersonal interaction is very important within a health and social care setting. One-to-one communication is very important whether it is in a verbal or non-verbal form, an example of a one-to-one interaction could be a doctor speaking to a patient. According to Argyle’s theory, care professionals can improve the effectiveness of their interaction and communication skills by adapting to verbal and non-verbal feedback from others. The communication cycle is a good representation of communication within a health and social care context as it demonstrates how communication is delivered, however it has its disadvantages, for example after the idea occurs, the message could be coded inaccurately and

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