United Healthcare: Compassion Analysis

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During my years of working with United Healthcare I have learned that compassion is something that you can’t teach. It’s something that is already apart of one’s self. I feel that I will be a great Candidate for Ask an Advocate Day not only for my compassion for my members, but for the Knowledge of the product as well. It could be really challenging for someone to tell you that they understand, when they don’t know what you are talking about or how you are feeling. I feel that it’s important in our field of work to learn everything you could about the Medicare & Retirement business in order to help any member that calls in. I realize that you have to really put yourself in the member shoes to understand how members are really feeling. You

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