B. Whether or not the training solved the above issues is ambiguous because the hospital only evaluated some aspects of the issues. The hospital …show more content…
Whether or not the training program was effective is ambiguous. While it was effective in solving the problem of nurse’s ability to cope (based on the reports), the hospital did not evaluate how the program addressed the other problems in the workplace. The hospital should conduct an analysis on turnover rate to see if it decreased, and look at employee error rate to determine if the program helped employees better perform their task. Because the hospital only evaluated the effectiveness of the program in one problem area, it is difficult to determine whether or not the program was effective as a whole. Furthermore, the improvement in coping mechanism was self-reported by the nurses, so even that information might not be substantial evidence to prove the program was