As a result, I will be able to process, interpret, and comprehend the message put across. Expressing empathy will enable the patient to feel that I understand his problem or experience and also apply my expertise from the patient perspective. Building an effective rapport with the patient will set the tone or mood for the interview and allow him to feel comfortable hence leading to a more honest and open communication. Listening to the patient after asking the question will allow him to reflect on my question and give a more accurate and thoughtful answer. Nonverbal communication cues will help to reinforce the verbal communication. (Wilson, S. F., & Giddens, J. F., 2014, p.11-12). In relation to interview, use of open-ended questions will enable me to get a more detailed response from the client whereas closed-ended questions will be useful when seeking accurate