Environment
Chapter 4
Lamb, Hair, McDaniel
2014-2015
1
© Cengage Learning 2015. All Rights Reserved.
Target Market
A defined group most likely to buy a product • Changes as consumers age
• External elements change consumers’ desires
1
© 2015 Cengage Learning Inc. All Rights Reserved
2
Social Factors
Attitudes
Attitudes
Values
Values
Lifestyles
Lifestyles
2
© 2015 Cengage Learning Inc. All Rights Reserved
3
Component Lifestyles
The practice of choosing goods and services that meet one’s diverse needs and interests rather than conforming to a single, traditional lifestyle.
Today’s consumers want multifunctional products 2
No longer defined only by occupation
© 2015 Cengage Learning Inc. All Rights Reserved
4
The Role of Social Media in
Communication
Social networking has changed the game when it comes to opinion sharing. Now, consumers can reach many people at once with their views—and can respond to brands and events in real time.
2
Teenagers and young adults are more likely to view social networks as a valuable source of information.
© 2015 Cengage Learning Inc. All Rights Reserved
5
Demographic Factors
People are the basis for any market
• Demographic characteristics relate to buyer behavior
• Demographic cohorts have their own needs, values, and consumption patterns. 3
© 2015 Cengage Learning Inc. All Rights Reserved
6
Growing Ethnic Markets
4
•
The United States Hispanic consumer market is now larger than all but 13 world economies •
African American buying power increased
73 percent between 2000 and 2012
•
Asian American buying power increased
165 percent between 2000 and 2012
•
About one in three U.S. residents is a member of a minority group
•
The United States will flip to majorityminority completely in 2041
© 2015 Cengage Learning Inc. All Rights Reserved
7
Economic Factors
Consumers’
Income
Purchasing
Power
Inflation
Recession
5
© 2015 Cengage Learning Inc. All Rights Reserved
8
Research
Basic
BasicResearch
Research
Applied
Applied
Research
Research
Pure research that aims to confirm an existing theory or to learn more about a concept phenomenon.
An attempt to develop new or improved products
6
© 2015 Cengage Learning Inc. All Rights Reserved
9
Political and Legal Factors
Laws and Regulations Protect:
New technology
Society
Businesses
Consumers
7
© 2015 Cengage Learning Inc. All Rights Reserved
10
State Laws
•
Legislation that affects