Health Care Leadership Analysis

Leadership, as stated by Porter-O'Grady (2003), is “a multifaceted process of identifying a goal, motivating other people to act, and providing support and motivation to achieve mutually negotiated goals”. Particularly in healthcare system, , a range of studies demonstrate that effective leadership generally leads to high quality of patient care, satisficed patient outcomes, job satisfaction and workforce retention, supportive work environment and outstanding industrial performance of the organisation (Dorgan et al , 2010; Sellgren, Ekvall & Tomson, 2007; Wong & Cummings, 2007). Furthermore, effective leadership acts as a key component that facilitates health care reform and change in current healthcare system (Health Workforce Australia, …show more content…
EI refers to a set of core abilities to accurately perceive, process, express and regulate emotion in oneself and others (Akerjordet & Severinsson ,2008). Leaders with high EI are characterised by high level of self-awareness, self- management and self-motivation, suggesting that they are able to perceive and monitor their own emotional while constantly inspire themselves and direct their behaviour towards the objectives (Greenockle, 2008). In social interaction, they are perceived as “approachable”, “knowledgeable” and “supportive” by their followers, as they tend to consider followers’ emotional states, motivation, perceptions and best interests (Akerjordet & Severinsson,2008 ; Cummings, Hayduk, & Estabrooks, 2005). As an emotional intellectual leader, Ms J is always calm even in stressful situation. Particular after the budget cuts to the ward last year, she was under great pressure to maintain the function of the ward and the quality of care. Instead of making any emotional decision or compromising her values, Ms J collaborated with chief nursing officers to work out a sophisticated financial management plan and resources allocation to ensure the quality of care on the ward was not compromised by financial pressure. In the monthly staff meeting, she addressed the disappointment among staffs and unified the team to work towards common goals. ” The coming year is not going to be easy, for you and me; we are all upset very about the new budget. But let’s don’t forget our patient. They are what we here for”. As pointed out by Pearson et al (2004), within organisational context, EI fosters the development of a supportive working environment, in which leaders are able to cope with changes and enhance goal achievement (Pearson et al. 2004). Ms J reinforced the cohesion of the team

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