Authentic leaders set an example for those who follow, and those who embody the trait of being "relentless" can serve as the ideal model for their subordinates. Grover's book mentions how Michael Jordan raised the quality of his teammates by raising his quality and setting an example. Grover uncovered the common misconception that leadership is only about communicating with a leader's subordinates. An essential part of leadership is how leaders conduct themselves, including their demeanor, approach, and attitude. To be an exceptional leader, to be what Grover calls a "Cleaner" is the best. What causes a "Cleaner" is the difference in attitude, mental makeup, and decision-making skills. An expectation of commitment to excellence and an insatiable hunger for improvement characterizes a "Cleaner's" attitude. They refuse to settle for mediocrity and constantly push themselves to new heights, even when faced with obstacles or setbacks. A leader with a "cleaner" attitude will have very high standards for themselves and those they
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