Reflective Account

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I hope this message finds you well. I am writing to express my deep disappointment and concern regarding the care I received during my recent visit to Penn Presbyterian Hospital's Emergency Room. I visited on 4/30/24–5/1/24, 4/28/24, and 8/28/2023 for chest pain and discomfort near my heart. I have chosen to highlight these visits to emphasize the recurring nature of my chest pain concerns and the potential missed opportunities for timely intervention.

On my initial visit, mid-August 2023, I arrived at Penn Presbyterian Hospital's Emergency Room due to an abnormal EKG (sinus rhythm, vertical axis, septal infarct, QS in V1 V2) identified at the Mazzoni Center. I was specifically referred to the Penn ER to undergo an echocardiogram. I communicated this information to the triage staff since it was a significant factor in my need for immediate attention. I even offered to show them my EKG, but nobody looked at it. Unfortunately, despite my efforts, I did not receive the echocardiogram during that visit. I inquired about it again this past Sunday, 4/28/24, 8 months later, only to be informed that such procedures are not done on weekends. This lack of follow-up and delayed …show more content…
He immediately stood up and called for security without considering the urgency of my distress. It is astonishing how he seemed to respond faster to what he perceived as a potential threat than to the clear signs of my struggling breathing and the seriousness of my condition. This prioritization of perceived threats to a patient’s immediate needs is deeply concerning and raises questions about the level of care and empathy provided. I am more than my blood pressure and respiratory rate. An EKG is not about my brain, feelings, or experiences. I would think a healthcare system like Penn Presbyterian Hospital would know this, considering the Blueprint for Health Equity and

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